Shipping policy

Shipping Cost & Delivery Time (By Region)

To help customers better understand shipping fees and estimated delivery times before placing an order, we provide the following shipping information.
At present, all orders are shipped via standard shipping only.
All delivery times listed below are estimated business days and may vary due to carrier operations, customs clearance, or public holidays.

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United States

Applicable to the contiguous 48 U.S. states.

Standard Shipping

  • Free standard shipping on orders over USD $79

  • Orders below USD $79: flat rate USD $19.90

  • Estimated delivery time: 7–12 business days

Shipping Notes:
In-stock items are dispatched within 1–3 business days.
Pre-order items will be shipped according to the estimated shipping time stated on the product page.
Once the order is handed over to the carrier, tracking information will be generated and the shipping process will begin.

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Canada

Standard Shipping

  • Free standard shipping on orders over USD $79
    (Duties / GST / other taxes are paid at checkout)

  • Orders below USD $79: flat rate USD $19.90

  • Estimated delivery time: 10–15 business days

Please Note:
Once an international order is placed, the shipping address cannot be changed.
Duties, taxes, and other fees are non-refundable once the package has been shipped.

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United Kingdom

Standard Shipping

  • Free shipping on orders over USD $79 / GBP £60

  • Orders below USD $79: flat rate USD $11.90 / GBP £8.90

  • Estimated delivery time: 6–8 business days

20% VAT is included at checkout; no additional VAT is required upon delivery.
Orders exceeding GBP £135 may be subject to customs duties, which will be collected at checkout.

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Europe

Applicable to the following countries:
Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden

Standard Shipping

  • Free standard shipping on orders over USD $79 / EUR €67

  • Orders below USD $79: flat rate USD $12.99

  • Estimated delivery time: 7–12 business days

For Switzerland, duties and taxes are payable upon import.
Once shipped, duties and taxes are non-refundable.

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Australia & New Zealand

Standard Shipping

  • Free standard shipping on orders over USD $79

  • Orders below USD $79: flat rate USD $19.90

  • Estimated delivery time: 7–15 business days

Duties and GST are paid at checkout. No additional payment is required at customs.

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Asia

Applicable to: Japan, Singapore, South Korea

Standard Shipping

  • Free standard shipping on orders over USD $79

  • Orders below USD $79: flat rate USD $9.90

  • Estimated delivery time: 4–7 business days

Duties and consumption taxes are paid at checkout.

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Other Countries / Regions

Standard Shipping

  • Flat rate: USD $34.90

  • Estimated delivery time: 5–12 business days

Delivery times may vary during holiday peak seasons.

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Countries / Regions We Do Not Ship To

We currently do not ship to the following countries or regions (including but not limited to):
Russia, China, Belarus, Iran, Cuba, North Korea, Syria, Ukraine, Yemen, and certain U.S. overseas territories.

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Duties & Taxes

For the following countries and regions, duties and taxes are prepaid at checkout, with no additional charges upon delivery:
Australia, Canada, United Kingdom, most EU countries, Japan, Singapore, South Korea, and others.

For all other destinations, duties and taxes must be paid upon import.
Once an order has been shipped, duties, taxes, and other fees are non-refundable.